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REIMBURSEMENTS & TARIFFS

Complete Control Over Your EV Charging Tariffs and Payments

Tariffs

Take Full Control of Your Charging Tariffs

Set flexible, transparent tariffs across your entire network. With Exploren, you can create pricing structures that adapt to every site, customer and charger.

Flexible tariff options: 

  • Location-based pricing: adjust rates by site or region
  • Customer-specific tariffs: reward members, staff, or loyalty groups
  • Custom pricing models: per kWh, session, or time-based charging
  • Time-of-use tariffs: set different prices at different times of day or days of the week to optimise usage
  • Multiple tariffs per charger: manage complex scenarios with ease

Exploren gives you complete control over pricing, helping you balance customer satisfaction with operational efficiency.

Exploren Asset Management 2

Take Control of Your EV Charging Revenue

Full Control Over Pricing

Manage your tariffs your way. Set rates that match your business goals and customer needs. With Exploren, every aspect of pricing is configurable.

Flexible Tariff Types

Choose the structure that works best for your site:

  • Per kWh, per minute, per session, or time of day
  • Connection fees, grace periods, or idle fees
  • Free charging thresholds when needed

Maximise Charger Utilisation

Keep your bays moving and available for more EV drivers.

  • Set limits on charging duration or energy usage
  • Apply idle fees automatically when sessions end
  • Encourage timely turnover and maximise efficiency

Tailor Prices by Customer

Set different tariffs for every type of user:

  • Members, business partners, or ad-hoc drivers
  • Apply multiple tariffs per site or per charger
  • Define unlimited tariff groups for maximum flexibility

Boost Customer Loyalty

Reward returning drivers and attract new ones:

  • Launch targeted promotions and special offers
  • Offer discounts to build loyalty and grow your brand

 

Multiple Tariffs, Unlimited Possibilities

Assign unique tariffs per charger or location. Define customer-specific rules and accommodate any business scenario. Exploren gives you complete control and maximises revenue potential.

Idle Fees

What are Idle Fees?

Idle fees are an additional fee to EV drivers if their vehicle remains plugged in to a charging station after reaching 100%. Charging stations with idle fees are preferred by most EV drivers as they facilitate availability. It regulates usage and discourages anyone from overstaying, allowing more drivers to charge.

Idle Fee Pricing
Reimbursements

Streamlined Site Host Reimbursements

Get paid regularly for every charging session. Exploren’s monthly reimbursements process ensures site hosts receive accurate payments for all activity on their chargers.

Reimbursement features:

  • Monthly payout cycle
  • Full visibility of transactions
  • Accurate session tracking
  • Fast, reliable payments
Site Host Reimbursements
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CHARGING SESSIONS

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CHARGE POINTS

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KWH CHARGED

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KM POWERED

Frequently Asked Questions

View more questions

One of the significant benefits of Exploren’s EV Charging platform is that you can add and change tariffs in bulk. You don’t have to go through each charger or user individually to change settings. This saves each network operator considerable time.

Yes, you can set a limit on the amount of energy used during a charging session. This is particularly the case in countries where energy sales are regulated and charging sessions should be restricted to a certain number of kWh.